For the continued safety and well-being of our teammates and customers, our local pick-up location in Torrance, CA will remain temporarily closed. Thanks to the amazing work and dedication of our Warehouse Team - along with our partners at Purolator and UPS - we will continue fulfilling orders Monday through Friday.
Please note, customers are experiencing longer shipping times than usual. We will do our best to ship your order out in a timely manner; however, your order may experience delays en-route to its destination. You can find more information on shipping disruptions here: Purolator.
In order to protect the health of our staff, any items sent back for either a return or exchange will be quarantined for 1 week after being received. We apologize in advance for this delay, and appreciate your patience.
We will continue to work with local and Federal authorities to reopen as soon as it is safe.
If you need help, our amazing Customer Support Team has your back! Just email firstname.lastname@example.org.
For urgent requests, or to speak with a team member, call (604) 395-8219 or Toll-Free at 1-800 678-0314.
Our hours are Monday – Friday, 9:00 a.m. - 4:00 p.m. Pacific Time.
Thank you for your continued support and patience during this trying time. We will get through this together!